frequently asked questions

WHAT ARE CALM STRIPS, AND HOW DO THEY WORK?

Calm Strips are textured sensory stickers with a special reusable adhesive, and are offered in 4 unique textures. They're the first-of-their-kind, convenient and discreet fidget tools, crafted to provide sensory stimulation to help regulate restless energy and increase focus throughout the day.

WHO ARE CALM STRIPS FOR?

Calm Strips are recommended for anyone ages 6 and up. They are enjoyed by students, teachers, fidgeters, and individuals with anxiety, BFRB (Body-Focused Repetitive Behavior), ADD/ADHD, Autism, and in other Neurodivergent communities!

ARE CALM STRIPS SAFE TO USE?

Calm Strips are designed to be not harmful and are gentle on skin. Anyone under 6 years of age should be supervised while using our products, as they are not edible and should not be put in your mouth.

WHERE CAN YOU PUT CALM STRIPS?

Calm Strips will stick to almost any smooth, flat surface and can be picked at, touched, scratched, peeled, and reused over and over again! They are easily removable and will not leave any residue behind. Stick them to your favorite surfaces throughout the day for an ideal calming experience. Here are some common places you might use your Calm Strips: a desk, phone case, laptop, trackpad, water bottle, steering wheel, bed frame…the ideas are endless!

 

*Please note Calm Strips are not intended to be adhered to paper or skin.*

WHAT DO CALM STRIPS STICK TO?

Calm Strips use a special reusable adhesive that is more akin to a super static cling sticker than to a traditional sticker or tape. While they stick great to smooth, flat surfaces such as a phone or desk, they will not stick to skin, or cloth, and may damage paper. We recommend adding one of our Carry Tags to your order for a great on-the-go solution.

HOW DIFFICULT IS IT TO REMOVE CALM STRIPS?

Calm Strips use a special, reusable adhesive, and a new and improved static-cling to stick to smooth, flat surfaces. They are easily removable and can be placed on your favorite surface over and over again, without leaving residue behind.

WHAT ARE CALM STRIPS MADE FROM AND HOW LONG DO THEY LAST?

Calm Strips are made from Polypropylene vinyl. Our products are non-toxic, latex-free, BPA free, and phthalate free. They contain a very durable vinyl polymer that is designed to withstand outdoor elements for upwards of four years. While mileage may vary depending on the habits of the user, Calm Strips will remain functional for months or even years as long as the adhesive side stays relatively clean.

WHAT ARE THE DIFFERENCES BETWEEN ALL 4 TEXTURES?

We currently have 4 textures; Smooth Satin, Soft Sand, River Rocks, and Patterned Pebbles. All textures are gentle on skin for repetitive use, latex-free, scratch proof, and water resistant.

  • Smooth Satin - smooth matte-finish
  • Soft Sand - slight subtle grain
  • River Rocks - extra bumpy
  • Patterned Pebbles - uniformly bumpy

HOW CAN YOU CLEAN CALM STRIPS?

All Calm Strips products are water resistant. We suggest using a disinfectant wipe or any general household cleaner to gently clean/sanitize them.

DO YOU HAVE OTHER PRODUCTS ASIDE FROM CALM STRIPS?

We have come a long way since day one and now offer more than just Calm Strips. Our shop now includes Calm Shapes, Calm Circles, Calm Accessories, Education Packs, and more!

WHAT ARE CARRY TAGS?

Take your Calm Strips wherever you go with our Carry Tags. We offer two different styles; Calm Strips Carry Tags & Box Breathing Carry Tags. Made from high-quality stainless steel, these accessories are perfect for attaching to book bags, keys, lunch boxes, tote bags, etc!

 

*Please note that Calm Strips/Calm Shapes are sold separately.*

WHAT ARE THE DIMENSIONS OF CALM STRIPS AND CALM SHAPES?

Calm Strips - 3.2’’ x 0.8’’

Infinite Calm Shapes - 3.2’’ x 1.7’’

Box Breathing Calm Shapes - 2.2’’ x 2.2’’

Rainbow Breathing Calm Shapes - 2.5’’ x 1.7’’

Circle Shapes - 2.2”

 

 

WHERE ARE CALM STRIPS MADE?

Calm Strips are manufactured in Sweden.

ARE YOU OWNED BY SOME SHADOWY, CORPORATE CONGLOMERATE?

If you like small businesses, you’ll love us! We are a small, yet mighty team of 7 employees. In the early part of our business, Calm Strips operated out of a house but quickly outgrew that space. Now, we have an office located in Newport News, Virginia.

shipping + orders + returns

WHERE DO CALM STRIPS SHIP FROM?

Calm Strips orders are shipped via our fulfillment partners from Carrollton, Texas.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

All orders are usually processed and fulfilled within 1-2 business days after they are placed.

Standard shipping for domestic orders is around 4-7 business days after the order ships. For international orders, the standard shipping time is around 10-14 business days after the order ships.

 

*Expedited Shipping is offered at check out*

WHAT COUNTRIES DO YOU CURRENTLY SHIP TO?

We are excited to offer international shipping to Canada, Australia, the UK, and 45 other countries.

 

Please note that charges do not include any duty/taxes/handling fees charged by your country's port authorities (if applicable). You will be responsible for any charges they may add. We are unable to quote these as they vary from country to country.

 

Australia
Austria
Belarus
Belgium
Bulgaria
Canada
Croatia
Denmark
Estonia
Finland
France
Georgia
Germany
Gibraltar
Greece
Hong Kong
Hungary
Iceland
Indonesia
Ireland
Israel
Italy
Japan
Lithuania
Luxembourg
Malaysia
Malta
Netherlands
New Zealand
Norway
Poland
Portugal
Romania
SAR
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Thailand
Turkey
United Kingdom
United States
 

WHAT ABOUT CUSTOMS DUTY FEES WITH INTERNATIONAL ORDERS?

All international orders are assessed by customs officials in the recipient’s country and may incur duties, brokerage fees, value added taxes, and handling fees. If any additional fees are applied, the customer will be notified prior to/upon delivery and will be responsible for payment. We do not currently have an option to prepay customs fees for international shipments.

WHO DO I CONTACT ABOUT MY ORDER?

Our Customer Care Team is happy to help! We can be contacted via email at care@calmstrips.net for any questions/concerns you may have. Please allow up to 2-3 business days for a response.

WHAT IS THE RETURN POLICY?

Calm Strips has a sixty-day money-back guarantee on all non-custom orders. Customers can contact us at care@calmstrips.net to initiate the return process.

WHAT IF I HAVE A CONCERN? 

We pride ourselves on being people with heart, and want to treat you as we would like to be treated. Customer service is of the utmost importance to us. If for any reason you are not happy, please email us at care@calmstrips.net outlining your concerns.

WHAT IF I WANT TO MAKE CHANGES TO AN ORDER THAT HAS ALREADY BEEN PLACED?

Our Fulfillment Team works diligently to pack and ship your orders as quickly as possible. Depending upon the fulfillment status of your order, we may or may not be able to make adjustments. Please email any requests/concerns to care@calmstrips.net, and we will be happy to look into it for you!

education

DO YOU ACCEPT PURCHASE ORDERS?

Yes! We accept Purchase Orders with Net 30 payment terms. These can be sent via email to education@calmstrips.net

HOW CAN I MAKE A TAX EXEMPT PURCHASE?

For tax exempt purchases, please send the following information over to education@calmstrips.net and we would be happy to draft up an electronic invoice that can be paid online:

  • Organization Name
  • Tax Exempt Document
  • List of items looking to purchase (screenshot of the cart is also acceptable)
  • Billing and Shipping Address (please note if they are different)

DO YOU OFFER EDUCATION DISCOUNTS?

Yes! We have curated Classroom and School Packs offered at substantially discounted rates in hopes of making them more accessible to educators. Education packs can be found here.

customs + bulk + retail

DO YOU HAVE BULK PRICING?

Yes! If you are looking to purchase Calm Strips products in bulk, please contact: bulk.requests@calmstrips.net

CAN I ORDER CALM STRIPS WITH A CUSTOM DESIGN OR LOGO?

Yes! We are happy to offer Custom Calm Strips for schools, businesses, special events...almost anyone, really. The minimum quantity for custom orders is 500 pieces. For more info, email us at customize@calmstrips.net  or visit our Customs Shop Page.

contact us

email directory

 

phone

  • 757-782-2101

    Office Hours: M-F 9am - 4pm EST

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  • If we are unavailable to answer or you call outside of business hours, please leave us a message and someone will contact you back within 24-48 hours.

 

mailing address

  •  
  • Calm Strips

    525 Oyster Point Rd. Ste E

    Newport News, Virginia 23602