frequently asked questions
WHAT ARE CALM STRIPS, AND HOW DO THEY WORK?
Calm Strips are textured sensory stickers with a special reusable adhesive, and are offered in 4 unique textures to choose from. They're the first-of-their-kind, convenient and discreet fidget tools, crafted to provide sensory stimulation to help regulate restless energy and increase focus throughout the day.
WHO ARE CALM STRIPS FOR?
Calm Strips are recommended for anyone from age 6 and older, and are enjoyed by students, teachers, fidgeters, individuals with anxiety, ADD/ADHD, BFRB (Body-Focused Repetitive Behavior), those in Autistic communities, and many others.
ARE CALM STRIPS SAFE TO USE?
Calm Strips are designed to be not harmful and are gentle on skin. Anyone under 6 years of age should be supervised while using our products, as they are not edible and should not be put in your mouth.
WHERE CAN YOU PUT CALM STRIPS?
Calm Strips will stick to almost any smooth, flat surface, can be picked at, touched, scratched, peeled, and reused over and over again! They are easily removable and will not leave any residue behind. Stick them to your favorite surfaces throughout the day for an ideal calming experience. Here are some common places you might use your Calm Strips: a desk, phone case, laptop, trackpad, water bottle, steering wheel, bed frame…the ideas are endless!
WHAT DO CALM STRIPS STICK TO?
Calm Strips use a special reusable adhesive that is more akin to a super static cling sticker than to a traditional sticker or tape. While they stick great to smooth, flat surfaces such as a phone or desk, they will not stick to skin, or cloth, and may damage paper. We recommend adding one of our Carry Tags to your order for a great on-the-go solution.
HOW DIFFICULT IS IT TO REMOVE CALM STRIPS?
Calm Strips use a special, reusable adhesive, and a new and improved static-cling to stick to smooth, flat surfaces. They are easily removable and can be placed on your favorite surface over and over again, without leaving residue behind.
WHAT ARE CALM STRIPS MADE FROM?
Calm Strips are made of Polypropylene vinyl. For our friends with latex allergies, do not worry, our products are latex-free, BPA free, and phthalate free.
HOW LONG DO CALM STRIPS LAST?
Calm Strips contain a very durable vinyl polymer that is designed to withstand outdoor elements for upwards of four years. While mileage may vary depending on the habits of the user, Calm Strips will remain functional for months or even years as long as the adhesive side stays relatively clean.
WHAT ARE THE DIFFERENCES BETWEEN ALL 4 TEXTURES?
- Smooth Satin has the smoothest matte-finish feel of all of 4 textures
- Soft Sand is soothing with a slight subtle grain
- River Rocks is our extra bumpy texture
- Patterned Pebbles has a satisfying uniform bumpy texture
HOW CAN YOU CLEAN THEM?
Calm Strips are water resistant and can be gently cleaned with a damp disinfectant wipe or pretty much any household cleaner.
DO YOU HAVE OTHER PRODUCTS ASIDE FROM CALM STRIPS?
We have come a long way since day one and now offer more than just Calm Strips. Our shop now includes Calm Shapes, Calm Circles, Calm Accessories, Education Packs, and more!
WHAT ACCESSORIES ARE IN THE SHOP?
To help take your calm vibes even further on the go, we have calm accessories. We have in our shop Carry Tags for both Calm Strips and Calm Circles, as well as the Calm Circles Necklace.
WHAT ARE THE DIMENSIONS OF CALM STRIPS?
Calm Strips measure 0.8” x 3.2”
Calm Infinite Shapes measure 3.2” x 1.7”
Calm Box Breathing 2.2" x 2.2"
Calm Rainbow Breathing 3.2" x 2.2" / 3.2" x 1.6"
Calm Circles measure 1.1”
WHERE ARE CALM STRIPS MADE?
Calm Strips are manufactured in Sweden.
ARE YOU OWNED BY SOME SHADOWY, CORPORATE CONGLOMERATE?
If you like small businesses, you’ll love us. We currently have 7 employees, plus an assorted rogues’ gallery of friends, family members, and other friendly folks working diligently to fill your orders. This business started in a house, and has now grown to a single corner office (and garage unit) in beautiful midtown Newport News, Virginia.
shipping + orders + returns
WHERE DO CALM STRIPS SHIP FROM?
All orders are hand-packed and shipped from our Calm Strips Headquarters in beautiful Newport News, VA!
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Our small, but mighty team takes pride in getting your orders shipped out to you in a timely manner. The following estimated delivery times are after your orders are packed and leave our offices. If you are within the United States, delivery will take 3-5 business days. International orders deliver on average within 2-4 weeks, depending upon what country you are in.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship to Canada, Mexico and over 55 other countries all over the world. We aim to add more countries to this list as we continue to grow our business! *Please note that charges do not include any duty/taxes charged by your country's port authorities (if applicable). You will be responsible for any charges they may add. We are unable to quote these as they vary immensely from country to country.
WHAT COUNTRIES DO YOU CURRENTLY SHIP TO?
United States, Canada, United Kingdom, France, Germany, Ireland, Netherlands, Hong Kong SAR, Japan, Thailand, Austria, Belarus, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, Georgia, Gibraltar, Greece, Hungary, Iceland, Italy, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Australia, New Zealand, Israel, Singapore, Malaysia, Indonesia, South Africa, South Korea, Saudi Arabia.
WHAT ABOUT DUTIES?
Customs duties are totally up the recipient's country and are assessed per package so there's no real surefire way to guess if they will be assessed or how much.
WHO DO I CONTACT ABOUT MY ORDER?
We love hearing from our customers and are happy to help in every way we can. Sending an email to email@example.com is the best way to reach us. We make every effort to reply to every email within TWO business days.
IS THERE A RETURN POLICY?
WHAT IF I HAVE A COMPLAINT?
We pride ourselves on being people with heart, and want to treat you as we would like to be treated. Customer Service for us is of the utmost importance. If for any reason you are not happy, please email us at firstname.lastname@example.org outlining your concerns. We really do our best to make sure all of our customers are happy with their purchase.
CAN I PAY WITH A PURCHASE ORDER?
HOW CAN I MAKE A TAX EXEMPT PURCHASE?
We can absolutely honor your tax exemption. Just email email@example.com with what you’d like to order and attach your tax exempt documentation. We will then send you an invoice that can be paid online.